Privacy Policy

Privacy Policy

The objective of this policy is to provide a code of conduct in relation to the use of information about individuals which may be collected, stored, and used by RAA.  This Policy applies the ten National Privacy Principles (NPP) as scheduled in the Privacy Amendment Act (Act No. 155 of 2000) – www.privacy.gov.au  If any part of this policy conflicts with the NPP then the NPP shall take precedence.

 

1. Collection of Personal Information

  • RAA will not collect personal information on any individual, unless that information is necessary to perform our normal business functions and activities
  • RAA will collect information only by lawful and unobtrusive means
  • Any individual from whom personal information is collected may access their personal information upon request

2. Use and Disclosure of Personal Information

  • RAA will not use or disclose personal information for any other purpose than the purpose for which it was collected
  • RAA will not disclose personal information to any other organisation or individual unless required to do so
  • RAA may market its services and third-party services to individuals on its database if it believes that those services may assist the individual to improve occupational safety and health

3. Data Quality

  • RAA will take all reasonable steps to ensure that all personal information held is accurate and up-to-date

 
4. Data Security and Disposal

  • RAA will protect any personal information from misuse and unauthorised access
  • RAA will take steps to destroy any personal information no longer required for the purpose it was originally collected.   RAA is required to maintain training records for 30 years and information required will not be destroyed for this time
  • If RAA ceases to operate a training service, RAA may transfer without notice to any individual its training records to a government agency or a similar not-for-profit organisation provided that the recipient organisation has a privacy policy similar to this policy

5. Openness

  • RAA will outline in this policy document, or other documents as required, our clearly expressed policy and procedures on the collection, storage and use of personal information
  • On request from an individual, RAA will take all reasonable steps to generally inform that person what sort of personal information RAA holds, and for what purpose the information may be used or disclosed.  RAA will require an individual to provide proof of identity before providing this information.

 
6. Access and Correction of Information

  • RAA will take all reasonable steps to allow individuals access to their personal information on request so as to allow for requested changes to be made to that information if the information is inaccurate or incomplete
  • RAA will allow the employer of an individual to access the individual’s training record unless requested by the individual to restrict access
  • RAA will not provide access to reports, feedback sheets and other documents used in training unless the RAA Managing Director believes it is required under the NPP Principle 2

7. Identifiers

  • RAA will not adopt any identifiers used by a commonwealth agency (eg. tax file numbers, ABN’s, license numbers) for an individual
  • RAA will adopt its own unique identifier for individuals which will not be linked to any identifiers used by a commonwealth agency

8. Anonymity

  • Because RAA restricts access to an individual’s data to that person or their employer, anonymous access is not possible.  Any individual requiring confidential access may contact the RAA Managing Director to restrict their identification during access.

9. Transborder flow of data

  • RAA will not transfer an individual’s information to foreign countries in circumstances where the information will not have appropriate privacy protection

10. Sensitive information

Sensitive information will not be collected without the consent of the individual.  Information provided to RAA by an individual will be deemed to be provided with consent.  RAA does collect and retain reports on an individual’s medical fitness to undertake certain RAA courses.  This information will not be disclosed to any person or organisation without the written approval of the individual.

 

Access to information, complaint or comment on this Policy must be made in writing to:

The Managing Director (CONFIDENTIAL)
Red Alert Australia
PO Box 1257
Altona Meadows 3028

This Policy may be amended at any time, please refer to RAA for a current version.
[May 2007]